Shipping Policy
Welcome to odkrywcy zabawek Our Terms & Conditions

Embark on an ocean of possibilities with odkrywcy zabawek! Dive into the details of our Terms & Conditions that outline the rules governing your interaction with our website, products, and services. Whether you’re exploring our online platform, making a purchase, or leveraging our services, your agreement to abide by these terms is the compass guiding our shared journey. If these terms don’t align with your course, we kindly ask you to navigate away from our website and services.

1. General

Sail smoothly with us at https://odkrywcyzabawek.pl/— referred to as “we” and “us.” By charting a course and placing an order through our website, you seamlessly navigate the terms that form the bedrock of our mutual understanding. These terms act as a navigational beacon, ensuring clarity and expectations for both parties as we sail together.

Subject to Stock Availability: Our compass is set on maintaining accurate stock counts on our website, yet the sea may be unpredictable. In the event of discrepancies, we pledge to fulfill available products and communicate promptly regarding any backordered items.

2. Shipping Costs

3. Returns

3.1 Return Due To Change Of Mind

Change course gracefully! Returns due to a change of mind are welcome within 30 days of receiving the item. Ensure items are returned in their original packaging, unused, and in ship-shape condition.

3.2 Warranty Returns

Navigate with confidence! Valid warranty claims find harbor within 90 days of receipt. Pre-pay the return journey, and upon a successful warranty claim, we’ll navigate through your choice: a refund to your payment method, store credit, or a replacement item if available.

4. Delivery

4.1 Transit Time Domestically: Cruise comfortably with domestic shipments taking 1 – 2 days. 4.2 Transit Time Internationally: Set sail internationally with orders taking 3 – 4 days, guided by the winds of the courier. 4.3 Dispatch Time: Orders set sail within 2 business days. 4.4 Change Of Delivery Address: Chart a new course before dispatch with changes to delivery addresses. 4.5 P.O. Box Shipping: Navigate to P.O. boxes using postal services only. 4.6 Military Address Shipping: Salute to military addresses shipped using USPS. 4.7 Items Out Of Stock: Out-of-stock items sail once they return to port. 4.8 Delivery Time Exceeded: Signal us if delivery time sails beyond the estimate.

5. Tracking Notifications

Stay on course! Customers receive tracking links to chart the progress of their shipments based on shipping provider updates.

6. Parcels Damaged In Transit

Navigate stormy seas cautiously! If a parcel encounters rough waters, reject it if possible. If it docks with you, reach out to our customer service for a safe harbor.

7. Duties & Taxes

7.1 Sales Tax: A tax tide rises on displayed prices. 7.2 Import Duties & Taxes: Import duties and taxes are prepaid—smooth sailing through customs.

8. Cancellations

Plot a new course! Cancellations are accepted before dispatch. Post-dispatch, consult our refund policy for guidance.

9. Insurance

Secure your cargo! Parcels are insured for loss and damage, guided by the courier’s stated value.

10. Customer Service

For customer service, email or call:

Email: sklep@odkrywcyzabawek.pl
Phone: +48 451 141 021